Call: 1-877-534-CSSC (2772)
Fax: 1-803-935-0171
Email Address: csscoperations@palmettogba.com
Click here to use the online form.
Write:
Regular Mail
Palmetto GBA
CSSC Operations
P.O. Box 100275, AG-570
Columbia, SC 29202-3275
Express Mail
Palmetto GBA
CSSC Operations, AG-570
2300 Springdale Drive, Bldg. One
Camden, SC 29020
CSSC Hours of Operation
The CSSC Operations staff is available Monday – Friday 8am to 7pm ET, with the exception of our corporate observed holidays.
Holiday Schedule
HOLIDAY | Calendar Year 2018 | Calendar Year 2019 |
New Year’s Day |
January 1 |
January 1 |
Martin Luther King Day |
January 15 |
January 21 |
Memorial Day |
May 28 |
May 27 |
Independence Day |
July 4 |
July 4 |
Labor Day |
September 3 |
September 2 |
Thanksgiving Day |
November 22 |
November 28 |
Day after Thanksgiving |
November 23 |
November 29 |
Christmas Eve |
December 24 |
December 24 |
Christmas Day |
December 25 |
December 25 |
Note: Scheduled holidays occurring on Saturday will be observed the preceding Friday, and holidays occurring on Sunday will be observed the following Monday.
The Front-End Systems (FERAS, PDFS and EDFES) are available for submission of Risk Adjustment, Prescription Drug, Medicare Encounter and Medicare-Medicaid data 24 hours a day, 7 days a week regardless of the holidays. The only exception would be from 5:00 PM ET - 10:00 PM ET on Sunday when the systems and equipment are routinely maintained.